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What the FCA’s pricing proposals really mean for the insurance Industry

The FCA’s current pricing remedies are about much more than just pricing. The regulator has made it clear that insurers must become more customer-centric across all parts of their business and all parts of the distribution chain.

Kate Collyer, Chief Economist at the FCA, has hinted that the current pricing remedies could be just the start of a wave of regulation. How are insurers likely to be affected and how should they respond?

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