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Financial services – Insurance

Driving the customer-first business models of the future

The pressure to innovate and satisfy new regulatory demands calls for new talent solutions

The vision to succeed

Whether dealing in life, non-life, Lloyd’s or the London market, insurance firms of all kinds face the challenge of increasing regulatory scrutiny, pressures on margins, and the need to keep pace with the digital-first world.

Digital transformation is no longer a competitive advantage. It’s now table stakes for competing in a word where platform-based business models and ecosystems are fast becoming the future of the industry. The insurance firms of tomorrow are increasingly becoming technology companies that sell or distribute insurance, and this adds immense pressure to secure the best talent with the vision, the commercial know-how, and the traditional industry knowledge needed to succeed.

Finding, assessing, and developing the Insurance leaders of the future

Our aim is to become the number one provider of transformational talent solutions to the Insurance industry by helping organisations think differently about their requirements. We combine industry expertise and data-led insights with strategic thinking to help our clients drive innovation, customer-centricity, and diversity and inclusion.

Whatever your talent challenge, our extensive network of experience change management experts and seasoned senior executives means that we can help.

We have the global reach and depth of expertise you need to find, assess and develop the insurance leaders of the future.  Whether you need a short-term interim solution, support with transformational change, help finding the perfect executive candidate, or executive coaching and development for your leadership team, we can help you find the perfect solution for your needs.


While InsurTech investment continues to hit record levels, the nature of that investment is becoming more selective. What does this mean for the future talent needs of the sector?

Insurance Outlook 2022

The Insurance Outlook 2022 gives you the insights you need to help you attract and retain the right senior level talent to drive your business strategy this year.

UK Insurance Gender Trends
What’s driving customer centricity in Insurance

Read our recent papers and articles

The Future of Claims Automation in P&C Insurance

Are we any closer to widespread claims automation across the insurance…

Insurance Outlook 2022

The Insurance Outlook 2022 gives you the insights you need to help you…

How to be an LGBTQ+Inclusive Employer

On 13th October, the Insurance Institute of London held a webinar on t…

Top 10 Tips For Creating an LGBTQ+ Inclusive Workplace

Is your workplace LGBTQ+ inclusive? Find out 10 tips…….

Insurance Gender Ratios

This easy tool captures a snapshot of the gender diversity within the …

FCA Pricing Remedies Survey

With the Financial Conduct Authority’s general insurance pricing rem…

FCA Pricing Remedies: Embedding Fair Value Within Insurance – Webinar Report

In this webinar, held on Tuesday 11th May 2021, Ben Johnson, Global He…

What the FCA’s pricing proposals really mean for the insurance Industry

The FCA’s current pricing remedies are about much more than just pri…

Diversity & Inclusion: finding the best candidate for the role

At Sheffield Haworth, every talent engagement includes a focus on diversity and inclusion. You need the best person for the role, and our approach helps to mitigate selection bias and emphasises the value of diversity of thought. When you need the best talent, we help you find it – whatever their background.

Our Diversity Partners in Insurance

Our Specialists

Ben Johnson

Managing Director

Gareth Burden


Gaëlle Pritchard

Executive Director & Head of Assessment

Justin Gault

Managing Director

Defaut team member
Gwenael Inarejos

Associate Consultant

Abhishek Vats

Managing Director and Head of Middle East

Our Insights

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The Future of Claims Automation in P&C Insurance

Are we any closer to widespread claims automation across the insurance industry, or are the barriers insurmountable? Experts from the InsurTech and incumbent worlds weigh in with their opinions.

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Key Senior Hiring Trends Within Global Insurance, April 2022

Welcome to our insurance senior hires trends update, featuring interactive charts and a deeper dive into selected hires and internal moves over the last month.

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Top Takeaways from InsurTech Week 2022:

Data, Claims and Customer Service, Diversity and Talent

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