- Businesss SERVICES
Sourcing the talent you need to support your growth
In an ever more competitive world, attracting the best, diverse, talent will give you the edge
Whatever your business challenges, Sheffield Haworth can help
Whatever the services you offer, you face a range of challenges in today’s uncertain economy. Continuing to offer stellar customer service, adapting to a more digital world, talent retention, promoting diversity and inclusion, succession planning, launching new products and services, or entering new geographic markets.
You support businesses with their needs, but do you have the support to find the right talent for your needs? Is your senior leadership optimised for high performance? Is it forward looking? Is it inclusive – and does it promote inclusivity?
Sourcing next-gen talent for a next-gen world
Whatever the services you offer, you face a range of challenges in today’s uncertain economy. Continuing to offer stellar customer service, adapting to a more digital world, talent retention, promoting diversity and inclusion, succession planning, launching new products and services, or entering new geographic markets.
You support businesses with their needs, but do you have the support to find the right talent for your needs? Is your senior leadership optimised for high performance? Is it forward looking? Is it inclusive – and does it promote inclusivity?
Case Studies
Evaluation of leadership of a rapidly growing business services organisation
Case Study
Background
SH were retained by the Chairman and Private Equity owner of a rapidly growing business services organisation to design a Competency Framework and then to conduct an evaluation of the leadership within both this portfolio company and a recently acquired competitor. With major plans for growth, they wanted to understand where existing capability lay and also understand any capability gaps that deeded to be addressed either through development interventions, or through external hiring. As the firm executed its growth strategy it was recognized that different skills would be needed at a leadership level to lead what would become a Global firm with a more complex operating model to support it.
Solution
Working in conjunction with the Chairman, CEO and the private equity house we worked with our Business Psychologists to design a new Competency Framework for the firm , defining not only the high level skills and behaviors, but also behavioral indicators that would define each high level skill. We then designed a comprehensive process that would have high level validity to the participants, which included a variety of on line psychometric tools and some observed behavioral exercises, including a business case study and competency interview. We then designed a communication framework for the exercise and then conducted over 35 individual assessments Globally over a six week period.
Outcome
Individual reports were prepared for each participant and feedback on their reports was given to both the business and each person who went through the exercise. The reports detailed individual performance against each competency and indicated not only development needs and possible interventions to support them, but also each persons “stretch potential”. At the same time we prepared, through detailed analysis, the collective view of the leadership within the firm and any key themes either relating to areas of strength or where there existed broad based capability gaps. The findings informed decisions about key appointments within the new organization and development needs individually and collectively and, in some cases, informed decisions to hire external talent into the firm.
